Staff Fullstack Engineer, Community Support Platform - Chatbot
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Description
This is a unique opportunity to join Airbnb as a Staff Fullstack Engineer for the Community Support Platform - Chatbot. The role involves developing innovative AI-driven customer service products for Airbnb, using both frontend and backend technologies. You'll be part of a diverse team working together to enhance user experiences using cutting-edge tech.
Responsibilities
Collaborate cross-functionally with product, design, and engineering teams to build new features.
Lead and contribute to the full development cycle, including design, development, testing, and launch.
Review code and design documents, providing feedback on product specifications.
Foster a culture of technical quality from design through production operations.
Requirements
9+ years of experience in software development in a fast-paced tech environment.
Strong expertise with backend systems in service-oriented architectures.
Experience with frontend or full stack development.
Experience with chatbot/AI products is a plus.
Excellent communication skills and ability to collaborate with teams across engineering, product, and design.
Bachelor’s or advanced degree in Computer Science, or equivalent experience.
About
Airbnb started in 2007 with two Hosts welcoming guests to their San Francisco home, and has grown to over 4 million Hosts worldwide. The company's Community Support Platform is vital for delivering exceptional customer service globally. Utilizing advanced AI tech, the team ensures a seamless user experience, while connecting guests with communities more authentically.
Airbnb
OR
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